Users across the globe experienced frustration on Tuesday morning as Meta’s popular platforms, including Facebook, Instagram, and Threads, encountered technical difficulties. Downdetector, a monitoring service, recorded significant spikes in outage reports for Facebook and Instagram, indicating widespread disruptions.
While Meta-owned WhatsApp appeared to remain unaffected, Facebook users reported intermittent access issues as the morning progressed. Although Facebook began to show signs of recovery, Instagram and Threads continued to experience disruptions.
According to Downdetector data, a surge in reports occurred around 10:30 a.m. ET, with nearly 540,000 reports concerning Facebook’s issues and over 85,000 reports related to Instagram access problems.
Meta’s communications director, Andy Stone, acknowledged the ongoing issues via a Twitter post, stating that they were aware of the access troubles and were actively working on resolving them. However, the cause of the outage remained unclear, leaving users uncertain about when normal service might resume.
Meta’s outage incident follows closely on the heels of a similar disruption experienced by AT&T just two weeks prior. The telecommunications giant faced widespread service outages, prompting an apology and compensation offer of $5 bill credits to affected users.