Windows 11 24H2 Update Causes USB Scanning Devices to Malfunction
The Windows 11 24H2 update continues to be problematic for users, with several complaints surfacing regarding USB scanners and other scanning devices that no longer function properly. According to reports from BleepingComputer, the update has caused various devices to fail to work after being installed, leaving many users frustrated.
Microsoft has acknowledged the issue and has temporarily paused the Windows 11 24H2 rollout for systems with USB scanning devices. The problem seems to affect devices that support the eSCL (enhanced scan control) protocol, a widely used protocol across major manufacturers like HP, Brother, and Fujitsu. Affected devices include not only standalone scanners but also multi-function printers, fax machines, and modems that integrate scanning capabilities.
Users have reported that after installing the update, their systems fail to recognize the connected scanning devices, making them unusable. Microsoft has confirmed the issue and is working with device manufacturers to develop a fix. However, despite current efforts, driver updates have not been able to resolve the issue or make the devices discoverable again.
What You Can Do if You’re Affected
If you rely on USB scanning devices and are considering the Windows 11 24H2 update, it is strongly recommended that you hold off on installing it. Microsoft has already blocked the update from being installed on systems with affected devices, so it may not be available to you. Additionally, if you are tempted to manually install the update through other means, it’s best to avoid doing so, especially if you depend on scanning for work or personal tasks.
For those who have already installed the update and are facing issues, the only available solution for now is to revert to a previous version of Windows 11. While this isn’t a guaranteed fix for all problems related to the 24H2 update, it may offer temporary relief until a more permanent solution is provided by Microsoft.
