Google Fixes Chromecast “Untrusted Device” Bug That Disabled Older Models
If you’re one of the many Chromecast users who found their older device suddenly unusable due to an “untrusted device” error, there’s finally some good news: a fix is rolling out.
According to 9to5Google, Google has issued a software update that should restore functionality to impacted Chromecast devices, including the second-generation Chromecast and Chromecast Audio models. A Google spokesperson confirmed the fix in an email shared on Reddit, stating:
“We’re pleased to share some positive news regarding Chromecast 2nd gen & Audio. The fix is being implemented and will be available shortly. Thank you for understanding.”
To ensure their devices receive the update, Google is advising affected users to keep their Chromecasts connected to Wi-Fi, as the patch is rolling out automatically and should be fully deployed within the next few days.
Reports from Reddit suggest that some users are already seeing their devices working again, signaling that the fix is making its way to impacted Chromecasts.
The untrusted device issue first appeared on Sunday, preventing Chromecast 2nd Gen and Chromecast Audio owners from streaming content. Affected users received an error message stating:
“Untrusted device: [name] couldn’t be verified. This could be caused by outdated device firmware.”
Following this message, the devices stopped working entirely, leading to concerns that Google had silently dropped support for these older models—especially given that the company recently discontinued sales of the Chromecast with Google TV in favor of the new $100 Google TV Streamer.
However, Google has since clarified that the issue was a bug rather than an intentional move to discontinue support. The company warned users against resetting their devices, as doing so wouldn’t resolve the issue.
While Google hasn’t officially confirmed the cause of the problem, some users have speculated that expired SSL certificates were to blame, preventing authentication with Google’s servers.
For now, Chromecast owners can breathe a sigh of relief as the patch continues to roll out, restoring functionality to affected devices.
