Despite its modern look and added features, Windows 11 continues to draw criticism for its heavier system resource usage and reduced responsiveness compared to Windows 10, leading many users to avoid upgrading. Recognizing this concern, Microsoft recently addressed the issue head-on in a post on the Windows Insider Blog, where the company reaffirmed its commitment to enhancing Windows 11’s performance. But Microsoft is also calling on users to play an active role in that process.
To help identify the root causes of performance degradation more quickly, Microsoft is urging users to submit detailed logs through the Feedback Hub, a built-in Windows app available via the Microsoft Store. When users experience slowdowns or general sluggishness, they’re encouraged to launch the Feedback Hub, select the “Desktop > System Sluggishness” category, and authorize the system to share diagnostic logs. These logs are stored locally under %systemRoot%\Temp\DiagOutputDir\Whesvc and are only transmitted to Microsoft once the user submits feedback manually.
According to Microsoft, enabling this data-sharing process helps the Windows team isolate and fix bottlenecks more effectively. The company stated:
“Logs are now collected when your PC has experienced any slow or sluggish performance… allowing Feedback Hub to automatically collect these logs, which will help us root cause issues faster.”
Microsoft stresses that this feedback mechanism is key to its goal of delivering a faster, more efficient Windows 11 experience. While some users may feel uneasy about sharing system-level logs with a tech giant, Microsoft assures that the data collection is transparent, local-first, and opt-in, offering a balance between user privacy and technical improvement.
This move highlights the importance of community-driven development, particularly in large-scale operating systems where performance varies across countless hardware configurations. While Microsoft continues to refine Windows 11’s core performance, the real-world logs from affected users could provide the insights necessary to make those improvements meaningful and widely effective.
