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Amazon Web Services (AWS), the world’s largest cloud computing provider, suffered a significant outage on Monday that disrupted major online platforms, including banking apps, social media networks, and corporate services. Although recovery efforts were underway, the event exposed how heavily global systems depend on AWS’s core infrastructure.

The problem originated from a Domain Name System (DNS) malfunction that blocked applications from connecting to DynamoDB, a crucial cloud database service. The DNS acts like the internet’s phone book, translating website names into numerical IP addresses. When it failed, many services couldn’t locate or communicate with AWS servers.

AWS traced the disruption to its US-EAST-1 data center in northern Virginia, one of the company’s busiest and default regions. The same location has a history of major failures, including the 2023 capacity issue affecting AWS Lambda and the 2021 network congestion that paralyzed Ring and iRobot systems.

Despite the incident, AWS remains a cornerstone of the internet’s backbone. The company reported $30.9 billion in revenue for the second quarter of 2025, an 18% year-on-year increase. Yet, the outage reignited debates about over-centralization in cloud computing and the cascading risks when a single provider experiences technical failure.