The maker of upgradeable, modular laptops has fallen prey to a social engineering attack.
Framework has become a rising star in the consumer tech world, designing some of the only laptops on the market that are completely serviceable and upgradable by the end user. But even the best companies are vulnerable to hacking and Framework is no exception. The manufacturer alerted some of its customers yesterday that a phishing attempt was successful in securing the names and email addresses of an unknown number of users of its online store.
The attack came via a social engineering attack on Framework’s external accountant firm, posing as its CEO and successfully stealing a spreadsheet with the names, addresses, and outstanding balances of customers who still owe money on their laptop or parts purchases. The information was sent to affected customers in an email, which was then posted to Framework’s user forum and spotted by Bleeping Computer.
